Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and BookYaar Private Limited (CIN U85500UP2026PTC241192), registered office Ghazipur (Zamania), Uttar Pradesh 232328, operations office Plot 282, Block AG, Shalimar Bagh, North West Delhi 110088 ("BookYaar", "we", "us"). They govern your use of bookyaar.com, the BookYaar web app and related services (the "Platform").

These Terms include our Privacy Policy, our Refund & Cancellation Policy and the Data Processing Terms in Schedule A. Each document is linked wherever it is mentioned, so that you can read it before you agree. You accept them when you:

• tick the box at signup yourself (it is never pre-ticked); or
• continue with Google sign-in after being shown them; or
• use the Platform.

If you do not agree, please do not use the Platform. These Terms are an electronic record under the Information Technology Act, 2000 and do not need a physical or digital signature.

In return for BookYaar giving you access to the Platform, including its free features, you agree to these Terms. These mutual promises form the consideration for this agreement under the Indian Contract Act, 1872.

Tutor / you

The teacher who registers and uses the Platform.

Student record

Details a tutor enters about their student and the student's parent/guardian.

Content

Worksheets, practice sets, study material and other material made available on the Platform.

Starter

The current plan for tutors, free for up to 5 students.

Student slab

A paid add-on that lets you add 5 more students to Starter.

Grievance Officer

The officer named in Section 18.

You must be 18 years or older and competent to contract under the Indian Contract Act, 1872. You must use the Platform for your own tuition or teaching work. You agree to give accurate information and keep it up to date. In Starter, the Platform is for tutors only. Students and parents do not hold accounts. Any future student or parent access will come with its own terms.

You can register with your email (with password and email OTP), your mobile number (with SMS OTP), or Google sign-in. You are responsible for:

• all activity under your account;
• keeping your login details and OTPs confidential;
• telling us promptly at grievance@bookyaar.com about any unauthorised use.

Do not create multiple accounts to misuse free features, and do not share your account with others.

We give you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Platform for your own tuition work, subject to these Terms. We may add, change or withdraw features. If a change materially reduces what Starter offers, we will tell you in advance.

You agree to:

• Add a student's or parent's details only with the parent/guardian's permission, give the undertaking shown on the Platform each time, and keep that permission current. We recommend that you also keep a signed consent form from the parent.
• When you add a parent's mobile number, we will ask the parent to choose YES or NO before sending any class updates (see the Privacy Policy, Section 6). Do not add a number to get around a parent's NO or STOP.
• Use parents' phone numbers only for genuine class updates. Do not send spam or unsolicited promotional messages, whether through the Platform or from your own WhatsApp or phone using its share features.
• Not scrape, copy, reverse-engineer, resell or redistribute the Platform or its Content.
• Not attempt to break, overload, probe or gain unauthorised access to the Platform or other users' data.

You must not host, upload, share or send any information that:

• belongs to someone else and you have no right to;
• is obscene, pornographic, paedophilic, or invades another person's privacy (including bodily privacy);
• is harmful to children;
• is insulting or harassing on the basis of gender, or racially or ethnically objectionable;
• encourages money laundering or gambling;
• infringes any patent, trademark, copyright or other proprietary right;
• deceives or misleads about where a message came from, or knowingly spreads false or misleading information;
• impersonates another person;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order;
• contains software viruses or malicious code;
• otherwise breaks any law.

For student records you enter, you decide what to collect and why, so you are the Data Fiduciary for that data under the Digital Personal Data Protection Act, 2023. You are responsible for having any permission needed from parents/guardians. BookYaar processes that data as your Data Processor, only to provide the Platform to you, as described in our Privacy Policy and in the Data Processing Terms (Schedule A). Do not add sensitive details you do not need, such as health, caste, religion, Aadhaar or financial account numbers. If a student or parent asks you to correct or delete their details, you should do so, and we will help on request.

The Platform, the BookYaar name, logo and design, and our Content are owned by or licensed to BookYaar and protected by law. Our study Content is created independently, from NCERT/CBSE-aligned syllabi, past papers and original work. You may use it only for your own teaching, inside or printed from the Platform, and may not sell, republish or redistribute it.

Material you upload stays yours. You give BookYaar a non-exclusive, royalty-free licence to store, process and display it only to run the Platform for you. You confirm that you have the rights to what you upload and that it does not infringe anyone's rights, including publishers' copyright. Copyright or unlawful-content complaints can be sent to our Grievance Officer (Section 18).

• Starter is free for up to 5 students.
• Student slabs: to add more students, you can buy slabs of 5 students each. The price (inclusive of GST), the period it covers, and any renewal terms are shown in the app before you pay, and you confirm them at checkout. Payments are processed by our payment gateway, Razorpay, and are covered by our Refund & Cancellation Policy.
• Other paid plans, Coins and referral rewards are not offered at present. When they launch, their price and terms will be shown before you buy.
• If we change the price of a student slab, the change applies only from your next purchase or renewal, and we will tell you before it applies.

Tuition fees: BookYaar does not collect, hold or process tuition fees between you and your students or parents. Fee records and statements on the Platform are only a record-keeping tool. Any fee arrangement or dispute is between you and the parent, and BookYaar is not a party to it.

By using the Platform you agree to receive service messages by SMS, email or in-app: OTPs, account, security and important service notices. Promotional messages are sent only with your consent, through a DLT-registered sender for SMS. You can opt out at any time (STOP, the unsubscribe link, or by writing to us).

You may stop using the Platform and delete your account at any time from account settings (where available) or by writing to grievance@bookyaar.com.

We may suspend or terminate your access immediately, and remove non-compliant information, if:

• you breach these Terms, the Privacy Policy or the law;
• you misuse the Platform or other people's data;
• we are required to do so by law or by a government order.

Where reasonable, we will tell you why and give you a chance to respond. We will remind users of this right at least once a year, as the IT Rules, 2021 require.

On termination your licence ends, and we handle your data as set out in the Privacy Policy. Sections 8, 12, 13, 14, 17 and 19 survive termination.

The Platform and Content are provided on an "as is" and "as available" basis. We work to keep them accurate and reliable, but we do not guarantee:

• any particular academic result, marks or outcome;
• that Content is free of every error;
• that the Platform will be uninterrupted or error-free.

Fee summaries and statements are calculated from the information you enter. You should review them before sharing.

To the extent permitted by law:

• BookYaar is not liable for indirect, incidental, special or consequential losses, or for loss of profit, income, goodwill or data arising from your use of the Platform;
• BookYaar's total liability for all claims relating to the Platform is limited to the higher of (a) the amount you paid BookYaar in the financial year (1 April to 31 March) in which the claim arises, or (b) ₹1,000 (one thousand rupees).

You agree to indemnify BookYaar against third-party claims, losses and reasonable costs arising from:

• your breach of these Terms or the law;
• student or parent data you added without the required permission;
• messages you send to others;
• material you upload;
• your infringement of anyone's rights.

The Platform uses third-party service providers, listed with links to their own policies in Section 7 of our Privacy Policy:

• Hostinger: website, app and database hosting, with weekly backups, in Mumbai;
• Amazon Web Services: file storage and email, in Mumbai;
• WEBozINDIA Solutions LLP: SMS and WhatsApp messages;
• WhatsApp (Meta): message delivery;
• Google: sign-in and company email;
• Razorpay: payments.

Their own terms also apply to their services. If we add or replace a provider that handles your personal data, we will give you at least 30 days' notice and the right to close your account before the change, as explained in the Privacy Policy. We are not responsible for third-party services beyond our reasonable control.

We may update these Terms. We will post the new version with a new effective date and version number, and notify you of material changes by email or in the app before they take effect. Where a change materially affects you, we will ask you to accept it again. If you do not accept, you may stop using the Platform.

These Terms are governed by the laws of India. Please raise any dispute first with our Grievance Officer, so that we can try to resolve it amicably. Subject to that, and to any right you have to approach a consumer commission under the Consumer Protection Act, 2019, the courts at New Delhi, Delhi have exclusive jurisdiction.

Grievance Officer

Achintya Upadhyay, BookYaar Private Limited

Email / Phone

grievance@bookyaar.com · +91 72660 19278 (Mon–Sat, 10 am – 6 pm)

Address

Plot 282, Block AG, Shalimar Bagh, North West Delhi 110088

Timelines

Acknowledgement within 24 hours with a ticket number; resolution within 15 days; unlawful content removed within 24–72 hours.

If you are not satisfied with the decision, you may appeal to the Grievance Appellate Committee under the IT Rules, 2021 within 30 days (gac.gov.in).

• If any clause is held invalid, the rest remain in force.
• Not enforcing a right is not a waiver of it.
• We may assign these Terms as part of a merger, acquisition or business transfer; you may not assign them without our written consent.
• Neither party is liable for delays caused by events beyond reasonable control.
• These Terms (including Schedule A), the Privacy Policy and the Refund & Cancellation Policy form the entire agreement on this subject.